HotM:Instructions For Testers

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So, you're private testing the game. Please read the following instructions before anything else.

What Are You Expected To Do?

  • Play the game for at least 2-4 hours within the first 3 days of getting access.
    • Provide a naive player experience, in general, the more blind you can go into the game, the better.
    • But life happens, you know? If something comes up, this isn't a giant crisis and you don't need to feel bad at all.
  • There are specific questions below; please leave those data points in the specific linked bugtracker tickets.
  • If you have some constructive feedback, please add it in the bugtracker as a suggestion ticket.
  • If you have some half-formed thoughts, that are not actionable items, and you want to discuss it with other testers, use the private discord channels.
    • This is a great way for you and others to talk about your thoughts, and then for someone to eventually bubble up an actual actionable item into the bugtracker.
  • Beyond that, play more or don't play more as you wish. This is not a job.

Information For You To Keep Private (Important!)

  • If the information not on the Steam Store page, then please don't discuss it outside of the Arcen discord prior to June 4.
  • If I have not discussed the information in the public part of the Discord, then please don't discuss it in the public part of the Discord.
  • You can discuss anything you like on the bugtracker or in the private tester section of the Discord.
  • After June 4, you can discuss anything you like up through chapter one. Please do NOT share information about chapter two until a date yet to be decided.

What To Expect From Me

I am a solo dev at this point, which means my time is incredibly limited.

I Can't Engage In Long Conversations Or Read Long Write-ups

  • Any time I spend reading feedback or conversing about things is time that is directly taken out of development.
    • In past games, just reading and responding to feedback has taken me 4-6 hours per day.
  • I have a lot of stuff to finish in the coming months, so I can't afford to do that, or even close.
  • Thank you for understanding.

Others Will Help Triage For Me

  • Hooded Horse is providing some professional QA assistance to help read the longer feedback and get that into the bugtracker.
  • My dad is also going to be helping with that.
  • Based on this, I'll spend more time working on the key things people bring up which are surfaced to me, and then content development. This is where you want my time to go.

For Your First Play Session

  • I'm looking for naive player experiences.
  • In general, the more blind you can go in, the better.
  • Avoid learning anything about the game, from other testers, the wiki, Discord, BugTracker, Steam, etc.
  • The more I get of your thoughts, rather than those of the crowd, the better.

Sessions Beyond Your First

  • Please do as you like. This isn't your job.
  • If you don't enjoy the game and want to bow out of testing, that's absolutely fine.
  • If you just can't get enough of it, also fine.

Your Mission AKA What I'm Looking For

Use The Bugtracker

The majority of your feedback will go in the Arcen bugtracker: https://bugtracker.arcengames.com/view_all_bug_page.php

  • You will need an account. If you don't have one already, you can either sign up directly or through your Steam login.
    • To use the Steam login click "Login", and then click the Steam image that says "click here to log in through Steam".
    • To sign up directly, click "Signup for a new account." You'll need an email address and is slightly more steps than just using Steam.
      • Either method works fine.
  • When using the bugtracker, be sure to look in the upper right corner of the page (https://bugtracker.arcengames.com/view_all_bug_page.php) and change your project to just Heart of the Machine.
    • This will allow you to see just things related to this project, not other games Arcen has done in the past.
    • On that same page, there are also handy filters in the center of the screen. You can bulk set those via the dropdown in the upper left. The Complete List Except For Closed can be useful if you're browsing what other people have said, but if you want to search for duplicate issues, it's best to do it with no filters at all (hit the Reset' button next to the dropdown, if it is there).

General Feedback

These are the primary issues I'm looking for feedback for. Create new bugtracker issues for these.

  • If you are confused by something.
  • If something unexpected happened.
  • If you experience a bug or glitches.
  • If there was a clever idea you had, but the game wouldn't let you execute on that.

Progression Feedback

  • Please note how long it takes you to reach each of following milestones and add your time as a comment to the appropriate bugtracker ticket.
  • Record your time as game time (hover the turn-change button in the center of the radial menu in the bottom right of the game).
  • Completing the prologue
  • Getting to the part of chapter one where it says "goodbye solitude."
  • Getting to the part of chapter one where the Contemplate ability becomes available.

What A Good Bugtracker Ticket Looks Like

  • It's a new issue (AKA Not a duplicate).
    • Search for your issue before reporting it. If it's a duplicate and it looks like more data is needed, you can add your details to the existing ticket.
  • It has a concise title.
    • It makes it easier for others to identify duplicate issues.
  • It includes a savegame that shows the issue, or where you'd like some new feature, or whatever.
    • Those are located in your install folder of the game, in /PlayerData/Saves/[your profile name].
    • If I have to spend hours to recreate the conditions of your report, that's a giant waste of resources.
    • For things that are just text-based, I don't need a savegame. Just make sure you have the exact text, so I can search for it.
  • It includes your logs if you got an error.
    • Those are located in your install folder of the game, in /PlayerData/Logs/HeartOfTheMachineLog.txt
  • If it is a laundry-list of items, that are all DEEPLY related.
    • For example, if you have a big list of typos, feel free to just dump that in one ticket.
    • Or for another example, if there are a bunch of locations that all have a similar sort of inconsistency with how clicking works or something, then all those go in one ticket.
  • Otherwise, it's one ticket per actual item that needs changing, please.
    • When I am going through and (closing/fixing/resolving) issues, I can't do that by partial-ticket.
    • So in other words, if you have a 5 minute fix, one thing that is already working as intended, and one thing that will take me 4 hours but is super low priority, I can't remotely deal with that as one ticket. Normally I would fix the first fast, close the second with a note, and then mark the third one with the appropriate status to get to later. But when they're all in one ticket, it doesn't work.
  • It is actionable in some way. It's not discussion-oriented.
    • If you have something you want to discuss, then please do that with other testers in the tester section of the discord.
    • Where actionable items result out of some sort of consensus, one person can then put that on the bugtracker.
    • If I need to be involved in the discussion for some reason, then I can be pinged about it.
    • Discord is great for discussions; the bugtracker is not.

Other Ways You Can Help

  • If there are reports on the bugtracker that are marked as "feedback requested," then I'm looking for either more information, or a savegame that reproduces (repros) a problem. If you can provide that, awesome!
  • If there's a discussion on the private part of Discord where other testers are grappling with some issue, trying to decide how best to ask for something, or if to ask for something at all, please feel free to get involved there!
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